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Dealers Voice: Dealers struggle to meet demands of auto technology
Hiring and retaining automotive technicians is a continuous challenge for dealers.
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Dealers Voice: Looking Ahead to Auto Industry Trends in 2020
I thought it would be interesting to examine some of the automotive trends I foresee for the next 12 months.
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Dealers Voice: Millennials bring different expectations to the workplace
Dealerships that embrace millennial expectations will be the ones that flourish in the years ahead.
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Dealers Voice: Visit your Local Dealership for Holiday Gifts
The dealership is a bountiful source of products and services that would make any car lover on your shopping list happy.
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Dealers Voice: Don’t Avoid the Test Drive
I know customers who have researched a particular model online and visited a dealership prepared to buy that model — until they took the vehicle for a test drive.
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Spotlight on the Fixed-operations Manager’s Role
Highlighting key personnel within a dealership to describe their roles
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The First Mercedes New-Design Store in North America to open in Toronto
The new facility is being constructed at The Queensway and The East Mall, with easy access to Highway 427.
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Co-op Programs Allow Students to Earn While They Learn
Most new-car dealerships offer co-op programs for students attending post-secondary institutions, providing benefits to the participating schools, students and dealerships.
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Ford Launches New Retail Concept, Seeks to Change Sales Experience
The purpose of Ford Smart Lab is to generate excitement around the brand and inform customers.
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Operating a Dealership in a Rural Environment
In small towns, it’s imperative that dealerships maintain a good reputation with customers, vendors and the community at large.
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Canadian Black Book Research Reveals Shifts In Car-Buying Behaviour
Dealers and OEMs would be wise to put stock in these findings when planning their online strategies.
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Proposed Car Registration Bill would be a Game Changer
The second reading of Bill 50 is scheduled for Nov. 22, 2018 in the Ontario Legislature.
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Pilot Program to Encourage Young Women to Join Retail Auto Industry
The pilot program aims to encourage young women to develop their skills so they can have lifelong careers in the industry.
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Parts Operation Consultant a Key Part of Dealership
An experienced Parts Operation Consultant knows the correct amount of inventory to stock in order to satisfy the needs of all customers.
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Tribute to Auto Industry Legend, Doug Sullivan
Wishing Doug and his wife of 38 years, Ramona, all the best in health and happiness in their retirement years.
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Service Advisers a First Point of Contact at Dealerships
In this case, John Bates, who has worked at my Toyota dealership for 25 years.
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Putting the dealership job spotlight on business development co-ordinator
Our business development co-ordinator & product adviser is Sarah White
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Buying a car? Take Time to Research Financing Options
Remember, when you sign a contract to purchase or lease a vehicle, it is a legally binding agreement.
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AutoShop TV Reveals How Car-Buying Issues Have Changed
A compact man armed with a sharp mind and a commerce degree, Bouchama works as a consultant at Car Help Canada, a non-profit advocacy group and car-buying service that provides discounts for members w
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How the Hunt for a New Car has Changed
Although more people are “clicking tires” to take car shopping research online, the customer experience is still at the heart of the businesses for automotive dealerships
