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Let’s Salute Ontario’s Retail Automobile Industry
For decades, the retail automobile industry has been a major contributor to the Ontario economy, and it shows no signs of slowing down.
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Key Trends have Influenced the Retail Auto Industry
New ideas, processes, technologies, and expectations are transforming the automotive business, which makes things so exciting.
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What makes a Dealership Great in 2018?
Choosing the right place to make your next purchase can be a daunting task.
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Genesis open Sales Boutique inside Mall
Invitees are shown at the recent grand opening of Genesis Mississauga boutique dealership inside Square One Shopping Centre in the second floor luxury shops area.
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Greater Gender Equality is Evident at Dealerships
In recent years, women have broken through various glass ceilings and are excelling in all areas of automotive dealerships.
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Dealerships take Health and Safety Laws Seriously
Behind the scenes, effort and investment is made to ensure a safe, healthy, and accessible environment for employees, customers, vendors, contractors, and visitors.
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Nissan Rolls out New Dealership Look
Nissan’s dealer network is in an era of transformation as stores across Canada begin to adapt to a new state-of-the-art design.
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What happens when a vehicle is damaged at a dealership?
Occasionally, customer’s vehicles are damaged while on a dealership’s premises, and these situations can cause stress. The dealership wants to have a great relationship with its customers and does
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Dealer’s Voice: Independent Garages Best Option?
Many independent garages are equipped to perform simple maintenance and light repairs. Few, however, are equipped with the technology for major items
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Dealer's Voice: Branding at the Dealership Level
The elevated stature of automotive retail facilities today enhances the shopping experience for consumers. Customers are rewarded with stunning showrooms, state-of-the-art service facilities and a lev
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Dealer's Voice: Legislation could Speed Sale of New Cars
Expect to see more electric vehicle charging stations throughout Ontario in 2016. Many new car dealerships have already installed electric vehicle charging stations at their facilities
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Manufacturer-dealership relationships have evolved
Dealers today must account for strict branding control over physical appearance and operations
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Dealer's Voice: 10 things that make dealerships successful
Here are 10 hallmarks of a successful dealership in 2014, based on my three decades of experience in the business.
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Dealer's Voice: Serving our Diverse Community Key to Success
One of our strengths as a dealership is that we do business with such a broad range of cultures and nationalities. Serving customers from all ethnic backgrounds is a pleasure, and it is not something
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Dealer's Voice: Find your Groove in the Car Business
Today, I want to focus on two members of our sales team, both of whom have different backgrounds and whose stories might serve as inspiration for others looking to pursue a career in the car business.
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Dealer's Voice: Career Opportunities abound at Car Dealerships
If you are a recent graduate looking for full or part-time work in a dynamic industry, the retail car industry has hundreds of job openings.
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Dealer's Voice: Four must-haves for a Successful Dealership
There are four key requirements for achieving success in our industry, which could be applied to any retail business: passionate people, great products, outstanding service and community involvement.
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Dealer's Voice: Behind-the-scenes Cost of Service
Servicing a vehicle costs the dealership as well as the driver.
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Dealer's Voice: Kill the Party, but go ahead and Celebrate
Unveiling new models is now a year-round process for automakers, as information, photos and even video is readily available online.
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Dealer's Voice: Ontario Car Dealers join up to Speak with One Voice
First off, it was Media Day at the Canadian International AutoShow in Toronto, where automobile dealers, journalists, stakeholders and invited guests had an opportunity to socialize and preview the la