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Advice for First-time Car Buyers
Purchasers of pre-owned vehicles should request a CarProof report to determine a vehicle’s true condition and history, Susan Gubasta writes.
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Drive Clean Cancellation a Victory for Motorists and Consumers
The Drive Clean program will be replaced by a new program targeting heavy-duty vehicles.
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Tribute to Auto Industry Legend, Doug Sullivan
Wishing Doug and his wife of 38 years, Ramona, all the best in health and happiness in their retirement years.
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Service Advisers a First Point of Contact at Dealerships
In this case, John Bates, who has worked at my Toyota dealership for 25 years.
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It’s 25 C and Sunny. Time to Start Thinking about Winter Tires
Far too many motorists leave fall and winter maintenance until after the first snowfall or deep freeze.
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Shining the Spotlight on the Dealership Controller
Some dealerships may require a Certified Public Accountant.
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Auto Job Fairs invaluable for Recruiters and Candidates
Job fairs can help dealers learn things about candidates that they can't find out from a resume or online profile. And for students, job fairs can be a revelation, making them aware of a wide range of
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Keep your Eyes on the Road, NOT on your Smartphone
Starting on January 1, 2019, Ontario drivers who are convicted of distracted driving for the first time could receive a fine of up to $1,000
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Mentoring plays a Critical Role in Retail Auto Industry
I cannot stress enough the importance of mentoring in helping individuals to grow professionally and to advance their careers.
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Putting the dealership job spotlight on business development co-ordinator
Our business development co-ordinator & product adviser is Sarah White
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Buying a car? Take Time to Research Financing Options
Remember, when you sign a contract to purchase or lease a vehicle, it is a legally binding agreement.
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Technology is the Deciding Factor in most Car Purchases
Features such as automatic emergency braking and lane departure warning are increasingly becoming the most important features for prospective car buyers.
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Susan Gubasta Answers Questions about her Career
I hear comments about how I have ‘broken a glass ceiling’ and that it’s ‘about time.’, as the first ever woman president of the TADA
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The Automobile Plays a Key Role in Canada’s Success
As I was preparing this column, I began to think about the role that automobiles have played in Canada’s growth and prosperity over the past century.
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Customer Surveys help Dealers and Manufacturers improve Performance
Positive CSI scores coincided with greater customer retention and referrals, and improved business results.
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How the Hunt for a New Car has Changed
Although more people are “clicking tires” to take car shopping research online, the customer experience is still at the heart of the businesses for automotive dealerships
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Don’t Underestimate what your Owner’s Manual can do
Some owners prefer to figure things out for themselves, through trial and error, rather than read a manual.
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Let’s Salute Ontario’s Retail Automobile Industry
For decades, the retail automobile industry has been a major contributor to the Ontario economy, and it shows no signs of slowing down.
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Students are behind Canada’s largest outdoor auto show
This 2018 Georgian College Auto Show takes place June 1 to 3rd, at the Georgian College Barrie Campus, and this year’s theme is ‘Drive The Future’.
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The Retail Auto Industry is no longer a Boys’ Club
During my 25-year career, I have seen an enormous cultural shift in retail automotive.